Frequently asked questions

Here you can find answers to the questions we get asked most often.

Your order

Answers to questions you may have about your future order.

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Question 1

Delivery

Which carriers are used? How long do trackers take to dispatch?

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Question 2

Payment

Which payment methods are accepted on the website?

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Question 3

Warranty and Returns

Can orders be returned? Are the products covered by a warranty?

Our service

A few clarifications about our GPS tracking solution.

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Question 1

Subscriptions

Why does the service require a subscription to operate? What subscription packages are available?

Question 2

The tracker

What main features do our GPS collars offer?

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Question 3

The mobile app

What features does the app offer?

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Question 4

Network coverage

Which countries are covered by the service? Which network operators does it use?

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Question 5

Security

Are Weenect GPS collars secure? What measures are in place to ensure this?

18 questions to ask yourself before buying a GPS tracker

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