Our GPS trackers come with a SIM card (included and built into the product) connected to the 2G network (GPRS).
This SIM card is multi-network, which means that it can be connected to several phone operators. If it doesn’t pick up a signal in a specific area it will automatically try to connect to a different network. This means we can offer coverage for around 99% of the country.
Please note that your telephone operator has no impact on how the tracker works.
Our SIM cards are also multi-country. To see the detailed list of countries covered, click here:
It’s important to remember that there are white zones that exist, where the 2G network is particularly weak, which prevents our trackers from working properly. Forest and countryside areas are more likely to be white areas.
To find out if this concerns your area, simply check if you get phone network signal there (if you don’t, is there a telephone operator that performs better than yours in the area in question?); if not, our trackers will likely have connection issues in your area.
The 2G network has plenty of benefits but there are two main benefits that we think are important:
- It works without any distance limits. Your GPS tracker could be hundreds of miles away from you, or in another country, you’ll still be able to locate it. That’s a massive difference compared to Bluetooth trackers whose range is limited to a few metres.
- It means GPS is monitored in real time (up to a location every 10 seconds), essential for finding an animal that’s always on the move. GPS trackers without subscriptions (connected to the Lora or Sigfox networks) don’t offer such a high localisation frequency meaning they’d actually be completely useless when it comes to finding a lost dog or cat.