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What happens when I place an order on Weenect.com?

Shipping & Delivery

Once your order has been confirmed it takes between 24 and 48 hours to get it ready to be shipped (to leave our warehouse); this timeframe depends on the time you place your order.

You will then need to wait between 2 to 5 days to receive your tracker at home; delivery time depends on which country you live in. For information, our warehouses are located in France.

Delivery methods and costs

Delivery costs €5 no matter the destination country. You can however get free delivery when you order the first time you visit the website.

Delivery is carried our by Colissimo, no need to sign for your package.

Payment methods

Payment methods accepted on the website are: Amazon Pay, American Express, Bancontact Mistercash, Belfius, CB, Giropay, iDeal, ING Home Pay, Mastercard, Maestro, Paypal, Sofort Banking, VISA.

Cancellation period

When you order on our website you have 30 days to change your mind. During this time you can ask for an unconditional refund at any time.

Product guarantee

All our trackers are guaranteed for 2 years. This guarantee covers manufacturing faults and malfunctions that are not caused by a misuse of the product.